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FAQ

Q: Do you ship internationally?
Yes we do ship internationally. Below is a list of all the countries we ship to:

Australia France Malaysia South Korea
Austria Germany Mexico Spain
Belgium Greece Netherlands Switzerland
Bermuda Guam New Zealand Taiwan
Brazil Hong Kong Philippines Thailand
Canada Ireland Poland United Kingdom
Denmark Italy Portugal United States
Finland Japan Singapore Vietnam

Q: What currency is used?
$USD

Q: What is the shipping fee and estimated time of delivery?
All shipping fees are calculated at checkout and the estimated time of delivery is 5-6 weeks.

Q: What payment option do you provide?
Amex, Visa, Mastercard and Discover.

Q: Do you collect tax and duties?
For US sellers, we calculate and collect duties, for non US buyers we DO NOT collect duties and the buyer is the importer of record.

Q: Is shopping on the Henri Daussi website safe?
Yes, we use only the highest standard SSL and encryption.

Q: How can I contact you if I have other questions?
orders@henridaussi.com

Q: Where can I find retail stores that sell Henri Daussi jewelry?
http://henridaussi.com/store-locator

Q: My jewelry needs to be repaired. What should I do?
Please contact orders@henridaussi.com for more information.

Q: I’m interested in a particular item that I saw in a magazine. Can you tell me where to buy the item?
We are happy to help you find the item you need. Please contact orders@henridaussi.com and a specialist will be able to help you find the item.

Q: I lost an item. Can it be replaced?
Sadly we can not replace lost items. You should contact your credit card company as they may have member benefits offering insurance.

Q: I would like to resize my Henri Daussi ring. Is this possible?
It is possible for certain rings. Please contact orders@henridaussi.com.

Q: I own a jewelry store and want to sell Henri Daussi jewelry. How do I go about it?
Please contact info@henridaussi.com and a sales manager will contact you if they feel that your store is a good fit for our brand.

Q: What is your warranty?
Henri Daussi provides a 3 year warranty against manufacturer defects. This warranty is voided if anyone other than Henri Daussi performs any work on the piece.